Modern Slavery and Human Trafficking Statement

Carpet Cleaners Highbury is committed to conducting its business with integrity, transparency, and respect for human rights. This Modern Slavery and Human Trafficking Statement describes the steps we take to prevent modern slavery, forced labour, and human trafficking within our operations and supply chains. We recognise our responsibility to identify, address, and mitigate the risk of exploitation associated with the cleaning and facilities services sector.

Our Business and Supply Chains

Carpet Cleaners Highbury provides professional carpet and upholstery cleaning services to residential and commercial customers. Our activities rely on a range of suppliers, including cleaning product manufacturers, equipment providers, subcontracted labour, and facilities service partners. We understand that modern slavery risks can arise in the sourcing of materials, the manufacture of cleaning products and equipment, and in labour practices across our supply chain.

Zero-Tolerance Policy on Modern Slavery

We operate a strict zero-tolerance policy towards all forms of modern slavery and human trafficking. This policy applies to our employees, contractors, agency workers, and all third parties with whom we have a business relationship. We do not knowingly engage with any organisation that is involved in, or fails to take adequate steps to prevent, forced labour, child labour, servitude, debt bondage, or any other form of exploitation.

Our zero-tolerance stance is communicated internally and externally to ensure that our expectations around ethical conduct are clear. Any breach of this policy by an employee may result in disciplinary action, up to and including termination of employment. For suppliers and contractors, breaches may result in suspension or termination of contracts.

Supplier Standards and Audits

We expect all suppliers to uphold high standards of labour and human rights. Our supplier expectations are incorporated into our procurement process, and we seek to work only with organisations that can demonstrate compliance with applicable modern slavery and human trafficking legislation.

We undertake proportionate due diligence and review of our key suppliers, focusing particularly on those operating in higher-risk sectors or regions. This may include requesting written confirmations of compliance, reviewing policies and statements on modern slavery, and assessing labour practices. Where appropriate, we conduct or commission supplier audits to verify adherence to our standards and to identify areas for improvement.

If a supplier is found to be in breach of our requirements, we will work with them to implement timely corrective actions. Where corrective actions are not possible or not implemented to our satisfaction, we reserve the right to end the business relationship.

Reporting Concerns and Whistleblowing Channels

Carpet Cleaners Highbury encourages all employees, workers, suppliers, and other stakeholders to report any concerns related to modern slavery or unethical labour practices. Concerns can be raised directly with line managers or senior management, or via any internal reporting or grievance mechanisms made available by the company.

Reports can be made in confidence, and we are committed to ensuring that no one suffers any form of detrimental treatment for raising a genuine concern in good faith. All reports are taken seriously, investigated promptly, and addressed appropriately. Where necessary, we will consult with external advisers or relevant authorities.

Training and Awareness

We aim to increase awareness of modern slavery risks among our management team and relevant staff, particularly those involved in recruitment, procurement, and supplier management. Training and guidance are provided so that employees understand the signs of exploitation, know how to escalate concerns, and appreciate the importance of working only with responsible partners.

Monitoring, Annual Review, and Continuous Improvement

We recognise that tackling modern slavery is an ongoing process that requires regular review and improvement. This Modern Slavery and Human Trafficking Statement is reviewed annually by our management, or more frequently if required by changes in legislation or our operations.

As part of the annual review, we assess the effectiveness of our policies, due diligence processes, supplier audits, and reporting mechanisms. We use the findings to strengthen our controls, refine our risk assessments, and enhance staff awareness. We are committed to continuously improving our approach and collaborating with others in our industry to raise standards and reduce the risk of modern slavery.

This statement reflects the position of Carpet Cleaners Highbury for the current financial year and has been approved by the company’s management.